Thank you for choosing General Hardware Supplies! We strive to provide a seamless shopping experience, and part of that commitment is ensuring timely and reliable delivery of your orders. Please find below important information regarding our delivery process.
Order Processing Time
All orders will be processed and shipped within 1-2 working days from the date of purchase. We understand the importance of prompt delivery and work diligently to dispatch your items as quickly as possible. Order aim to be received within 3-5 working days from the date of order.
Communication of Delays
In the rare event of any unforeseen delays in processing or shipping your order, our team will promptly communicate with you where possible. Transparency is our priority, and we want to keep you informed every step of the way.
Delivery Charges
- For orders under 30kg, the delivery fee is €6.99.
- For orders between 30kg and 40kg, the delivery fee is €14.99.
- For orders exceeding 40kg or bulk orders, please contact us directly for customised shipping prices.
Contact Us for Heavier Orders
If you are placing an order that exceeds 40kg, we recommend reaching out to our customer service team for personalised shipping quotes. We are committed to finding the most cost-effective and efficient delivery solution for your larger purchases.
Track Your Order
Once your order has been dispatched, you will receive a confirmation email containing a tracking number. You can use this number to monitor the status and location of your package as it makes its way to your doorstep.
We appreciate your trust in General Hardware Supplies, and if you have any further questions or concerns regarding your delivery, please don't hesitate to contact our customer support team.